Everytime you refer your friend, you can earn cash that you can use to play games. Find all details regarding TezRummy referral.

You can refer your friend by sharing your referral link on Whatsapp or other options available to you on the app. You can go to the referral section by clock on Refer on the bottom of your app. You can follow the instructions on the screen to successfully share your referral link with your friend.

When you refer your friend and they sign up, you get credited with the referral amount. When they make their first deposit, you will get 10% of their first deposit as extra referral amount. For every friend you refer, you will get both the sign up cashback and deposit cashback.

You will get your referral money when your friend signs up and when they make their first deposit.

We at Tez Rummy have stringent policies for fair play. Some of them are listed below:

• - No users under the age of 18 are allowed to play
• - We ensure no bots always
• - We are RNG certified ensuring fairness in all your interactions with the app.

Take a look at the Tez Rummy RNG certification.

No, Tez Rummy does not and will never have bots.

Tez Rummy is committed to promoting fair play on the platform. We might track gameplay to enforce our terms and policies, and appropriate action may be taken against any player(s) caught indulging in any form of abuse of policies, and/or collusion. By agreeing to the Terms and Conditions of this Platform, you agree not to indulge in any unfair game practice that might provide an undue advantage to you or any other player.

Tez Rummy has automated detection systems to identify fraudulent behaviour in games.

Any player found to be using duplicate accounts or using another person’s account for unfair activities, for example, alleged or found adding money or withdrawing from/to an account suspected of being fraudulent, is liable to face legal consequences including, but not limited to, withholding any withdrawal or use of the player’s balance, and locking of the user’s account.

A Fair Play violation is defined herein as any activity undertaken by a User that contravenes the terms set forth in this Policy. Such activities encompass engaging in:

• -Actions utilizing unfair methods to manipulate the outcome of a game on the Platform, regardless of whether these actions provide an advantage to the user employing such methods.
• -Actions that Tez Rummy, in its sole discretion, deems to be fraudulent, illegal, or unfair.
• -Actions solely intended for the transfer of funds from one party to another or between distinct sources, thus constituting a form of financial transfer.
• -Actions involving collusion between two or more players to achieve a predetermined outcome during a game, effectively constituting syndicate play.
• -Actions falling within the scope of prohibited conduct, as defined in Tez Rummy's policies.

We reserve the right to take any necessary action, as we deem fit, against users who indulge in unfair means and practices. The action could include without limitation penalties, temporary account suspension, withdrawal blocking, investigations, permanent account deactivation, forfeiture of winnings/deposit(s), levy violation fees, freezing funds of colluding users, etc. If you suspect any player colluding in any game or involved in unfair practices, you can write to us at care@Tezrummy.com.

Please note that we can terminate or suspend your Account and all associated accounts, institute fraud prevention measures such as access restrictions, transaction velocity restrictions, etc., without prior notice to prevent unauthorized use of our Accounts. You must cooperate with us in any investigation and use any fraud prevention measures we prescribe, and you agree that we will not be liable to you or any third party for any block, suspension, cancellations, or termination of your use of an Account owing to such measures.

You can refer to Tez Rummy's responsible gaming policies here.

The wallet is the icon on the homepage where you can see how much money is there in your wallet. Tapping on it directs you to the ‘Wallet’ page, where you’ll find details about your Added Amount, Winnings, Cashback, and Transaction History.

Yes, it’s completely safe to add money to your wallet. We partner with top payment providers to ensure secure and smooth transactions. You can add money using UPI, bank transfers, wallets, credit cards, and debit cards.

Depositing money into your wallet is fast and secure. Simply tap your wallet, select “Add Cash,” enter the amount, add funds, and complete the transaction. You can also transfer winnings to your wallet using the “Transfer to Deposit” feature.

No, deposited funds are only for gameplay. However, you can withdraw your Winnings at any time.

Withdrawals can be made from your Winnings, provided you have a minimum balance of ₹5.

You can use UPI and bank account withdrawal methods on the Tez Rummy app to withdraw your winnings. You can link your UPI ID to the app and add a bank account to ensure a seamless withdrawal of your winnings.

You can deposit funds using UPI, bank accounts, wallets, credit cards, and debit cards—all safe and secure options.

Your full transaction history is available on the ‘Wallet’ screen. Scroll down to the ‘Transaction History’ section to view details on Added Amounts, Withdrawals, Entry Fees, Refunds, Cashbacks, and Winnings.

Cashback will be credited to the cashback component of your wallet.

We support most major payment providers. If your preferred method is unavailable, email us at care@zupee.com, and we’ll assist you with additional options.

Yes, your card details and personal information are completely secure with us and never shared with third parties.

If you registered for a tournament but didn’t get a table, your entry fee will automatically be refunded to your deposit balance.

No, only the Winnings funds won from playing games are eligible for withdrawal.

When a player successfully declares in a rummy cash game, their points are set to zero. The points left with the other players are then combined to create the total score. The winnings are calculated as follows: the total score is multiplied by the point rate, and from that amount, a small platform fee is subtracted.

Doing your KYC is mandatory to be able to add or withdraw money. Doing your KYC keeps our platform and you safe. To do your KYC, you can visit the Profile section and go to ‘Complete your KYC’. The process itself is very simple and takes very little time. You can choose from the documents given on the screen such as Aadhaar, PAN, driving license, etc. Upload documents and wait for the verification to come through. Once verified, you will be notified.

If your KYC shows pending, we suggest you wait for the status to turn to ‘Failed’ or ‘Successful’.

If your KYC has failed, you can try again using another document. Make sure that your details on the document also match your bank details and, most importantly, you need to be 18+ years of age to play games on Tez Rummy.

Yes, you can add a display picture by navigating to the ‘Profile’ section. Choose a photo from your gallery or take a new picture. To update an existing photo, simply repeat the steps to add a new one.

We recommend using a personal photo as your profile picture. Please avoid images containing nudity or offensive content.

No, currently, changing the email ID or phone number associated with your account is not available.

No, our games are only available for residents of India, excluding users in Assam, Telangana, Sikkim, Andhra Pradesh, and Nagaland.

If your account is blocked, please contact support at care@TezRummy.com to resolve the issue.

No, only users aged 18 or older are allowed to play games on our platform.

Anyone under 18 is restricted from playing, as are residents of Andhra Pradesh, Assam, Sikkim, Nagaland, and Telangana due to local gaming laws.

To reach the HelpDesk for any questions or issues:

1. 1.Go to the homepage and click the ‘Account’
2. 2.Tap on the ‘Help & Support’
3. 3.Select a topic based on the several categories available
4. 4.Choose a specific sub-category
5. 5.Review common solutions or click ‘Create Ticket’ to submit a new issue
6. 6.Describe your issue, attach any relevant screenshots, and click ‘Submit’

You can track all open and closed tickets on the main HelpDesk screen.